Unlike typical IT support companies Rez IT always aim to provide a personal service to our customers. We are experts at supporting Windows, Linux and Mac environments both endpoint client and server installations.
Support services Rez IT can provide include:
- Pro-active support: 24/7 monitoring can be implemented to allow pro-active support to fix issues before they happen.
- Site visits: Face to face site visits can be arranged on a weekly/monthly basis.
- Telephone: We are always at the end of the phone with a response time that rivals our competitors.
- Email: An email can be sent or a call logged through our support desk so that you can see exactly where we are with resolving any reported incident(s)
However you or your employees want Rez IT to support your business we have a solution that’s right for you. We pride ourselves on always providing our customers with a high level of technical support with end goal of making the support process as stress-free and efficient as possible.